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Shipping Policy

Reliable & Secure Delivery — Every Time

At TrueVital, we are committed to ensuring your health and wellness essentials arrive safely and efficiently. While we do not offer free shipping at this time, we prioritize secure handling and reliable transit for every order.

Processing Time: Your order is our priority. All orders are dispatched within 48 hours, 7 days a week.
Shipping Time: Once your package is dispatched, delivery typically takes 6–10 business days, depending on your global location and local customs processing.
Carriers: To ensure the most reliable last-mile delivery, all orders are handled by your local postal service (e.g., USPS, Royal Mail, Australia Post) or trusted regional carriers.
Tracking: Transparency is key to your peace of mind. You will receive a dedicated tracking link via email as soon as your package is on its way.

We take great care to ensure every TrueVital order is securely packed and handled with precision from our door to yours.

Address Accuracy & Responsibility Disclaimer

Please ensure your shipping address is complete and accurate at checkout. If an incorrect or incomplete address is provided, our team will reach out via the contact information provided on your order to correct it.

Important: If we do not receive a response within 7 days of our outreach, TrueVital is no longer responsible for the package being delivered to the correct address, nor for any replacements or refunds. It is the customer’s responsibility to provide accurate data and respond in a timely manner to prevent delays or misdelivery.

Questions about your delivery? Reach out to our support team anytime at: support@truevital.com

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